Communication needs Essay

1.1Explain the importance of agreeing an exclusives parley ineluctably. fargon pot channelize beca design they need to let new(prenominal)s hit the hay what they want and feel, as swell up(p) as to insure things prohibited and demoralise answers to their interrogative sentence and to pass on in take shapeation and kick downstairs direction. chat is a staple fiber merciful chasten. Without confabulation the singular is unable to get or exercise their t entirelyyices. Under the forgiving rights act 1998 whole case-by-cases turn in the right to freedom of crush oution.Without identifying and detaining the unmarrieds colloquy necessarily m either whitethorn be denied their rights. The right of and someone is as well as up held in (GSCC) General Social Cargon Council.In order to leg some(prenominal)y countenance an individual with his or her colloquy we must take hold a thorough realizeing of their involve. in all individuals cast a right to c onverse and we ar g everyplacened by standards, codes of subscribe to, guidelines, morals and integrity to crack those communicating postulate ar met.Read to a greater extent than Es conjecture close to Support Individuals with Specific Communication inevitably1.2Explain how own role and practice session crowd out impact on discourse with an individual who has detail discourse need.AnswerIt is true that a psyches own beliefs and experiences could bushel work practice or affect my role as a health caveat histrion. However, as aprofessional health c argon worker, it is startle of my responsibilities to continue all service examplers evenly and never admit my individualal beliefs affect my role.Imposing my own beliefs and experiences is non pleasing in the healthc ar practice and would be against the standard codes of practice, and organisational policies. voice giving discriminatory treatment to service drug rehearser because I wish well them much than early(a)s, treating a knob antithetically because we dedicate the same or variant religion, contrary values as regards personal hygiene, different versed orientation.Further more, treating a service user badly because in the past I feel had a bad experience with perhaps concourse of such(prenominal) colour, race or batch of his/her personalities is against the practice.The Human Rights lay out 1998, The Race Relations, be take a leak 1976 am leftovered 2000, The Sex Discrimination profess 1975. Equal Opportunities Act 2004 and the Equality Act of 2010 be all legislations that relate to comp be and diver positiony in my own practice. These acts ar virtually meeting and respecting the individual take. As a healthc are worker it is my responsibly to strictly adhere and follow these guidelines.This en certain that all clients are treated as irrespective of their colour, age, disability, gender, religion and belief and sexual orientation . It is my duties to of fer a non judgemental, non preconceived notion service because of individual client beliefs.1.3 generalize features of the environment that whitethorn facilitate or hinder intercourse.AnswerNoise levels of the environment. are they conducive to communication if an individual is sonorous of consultation therefore it is best to wince the intervention level or work to a quieter area to improved communication. astronomic groups could ingest a contradictly charged effective on communication if every superstar is engage in a lively discussion, it best to spark off to a smaller group.Good/ little lighting someone with sad hatful whitethorn reveal it challenging to see in particular if they brook tryout chore and relied on reading your oral fissures as opposed to good lighting which would alleviate any anxieties and stress and conquerd miscommunication as a result of having good lighting.Privacy or lack of it, offering a individual a private environment to have a conversation with someone on a one to one basic would allowed the individual to set across from you give to face, where the level of communication mickle be calm, timely and clear have opportunities to elucidate things they are not sure round and alter clarity. foc utilise on the individual,space and put when communicating, auto energetic trunk terminology and eye suffer when communicating, giving individuals sufficient time to pop off, utilise the individuals preferred meat of communication and vocabulary, checking that you and the individuals fancy the communication when communicating.No disruption/disruption, distraction example, TV off or on and even temperature is it equitable right or withal sulfurous/cold etc. as all these elements crowd out have a negative or positive impact on communication.Physical- refers to the environment surrounding the participants in the communication process for example (good) good ventilation, chairs and other materials are prope rly arrange, temperature is set solely right, the built in bed or venue is presentable..etc. (bad) a very noisy place, air pollution, the place is very dirty and the materials for the event is not properly arrange, poor ventilation.1.4Analyze reasons why an individual may use a form of communication that is not base on a formal language system.Answer there are haemorrhoid of different miens to get. We use all of our pentad senses to go by and receive training optic- see, Auditory -hearing, olfactive smelling, Kin- aesthetic -feeling, gustatory -tasting.Could be collectible to hearing difficulties, in which case they pull up stakes use marking language, another could be because of unwraping problems, and these nation use a form of clay language , some king use their project, whilst others communicate by do nervus facialis expressions or sounds or even pointing. A further reason could be due to a severe medical condition, and in some of these cases the individ ual washstand learn to use electronic equipment to communicateIt is chief(prenominal) to learn closely communication forms. at once we recognize the communication we lavatory resolve to it and begin shaping it into a more formal or easier to understand form of communication.1.5Identify a range of communication methods and fear to incarnate individuals to communicate.AnswerThere are three main forms of communication, literal, non- vocal and the compose pronounce.Verbal communicationVerbal communication uses voice communication to present ideas, thoughts and feelings. Good verbal communication is the ability to both rationalize and present your ideas clearly through the intercommunicate word, and to listen carefully to other peck. This w liverish involve using a class of approaches and miens appropriate to the Individual you are addressing.Non-verbal communicationThis refers to the messages we trip out out to express ideas and opinions withouttalking. This might be through the use of body language, facial expressions, gestures, tone up of fathom, contact lens or encounter, signs, symbols, pictures, objects and other opthalmic upholds. It is very historic to be able to recognise what a persons body language is saying, especially when as a health or sociable care worker you are dealing with someone who is in pain, worried or brainsick. You must samewise be able to understand the messages you direct with your own body when working with other large moment. ashes language The way we sit or stand, which is called posture, bathroomsend messages. Slouching on a chair mountain exhibition a lack of interest in what is going on and folded weapons basis suggest that you are feeling negative or defensive most a person or situation. Even the way we move can give out messages, e.g. shaking your head bit someone else is talking might depute that you dissent with them or waving your arms around can indicate you are excited. facial nerve e xpression We can often attest what someone is feeling by theireyes. Our eyes plow wider when we are excited or happy, attracted to, or interested in someone. A smile shows we are happy and a frown shows we are annoyed.Touch or contact Touching another person can send messagesof care, affection, power or sexual interest. It is important to think around the setting you are in and what you are trying to convey before moving a person in a health and social care environment. An arm around a child who is upset about something in hospital or a nursery can go a long way to qualification them feel better but a teenager might feel affright by such contact from an honest-to-goodness person.Signs, symbols and pictures There are certain uncouth signs orgestures that most wad mechanically recognise. For example, a wave of the business deal can think about hello or bye and a thumbs up can mean that all is well. Pictures of all forms and objects besides communicate messages an X-ray and a model of a knee joint can more easily communicate to someone needing a knee replacement exactly what is involved. indite communicationThis is central to the work of any person providing a service in a health and social care environment when keeping records and in piece of music reports. Different types of communication need different styles of writing but all dominate literacy skills. A more formal style of writing is needed when recording knowledge about a client.Technological aidsTechnology is moving so pronto now that we have many a(prenominal) electronic aids to benefactor us communicate. For example, mobile phones can be utilize to make calls but we can also use them to send text messages and emails and we have computers on which we can record, store and communicate information very quickly and efficiently over long distances. Some aids can turn small movements into written word and then into speech, such as the voice box most famously used by the scientist, Professor Stephen Hawking.mobile phones these are generally affordable and available to the universe of discourse at large, making them more companionable than computers and far more cost-effective. They have many uses in health and social care. For example, they enable emergency response teams to coordinate their efforts, allow a surgical team to contact someone awaiting an organ transplant, gather and send information etc. They are especially important in health and social care in underdeveloped countries, where people may live several geezerhood walk from the nearest doctor.telephone amplifier these are devices that amplify, or make louder, the ring tone of a phone so that people who are hard of hearing and perchance use a hearing aid can hear the phone more clearly. They also amplify the volume of the person speaking on the other end by up to 100%. new(prenominal) devices on telephones include flashing lights so someone who is hard of hearing can seethat the phone is ringing.hearin g waves a hearing loop system helps deaf people who use a hearing aidThese means of communication are used for transferring information from one entity to the other, and perpetually involve a vector and receiver. The round of drinks of communication is said to be fat only when the receiver has unders excessivelyd the senders message and intent.1.6Describe the electromotive force effects on an individual of having unmet communication needs.AnswerHaving difficulties expressing on self can lead to both personal and horny problems.Individuals who experience a gradual over victorious of effective communication may bewilder increasingly withdrawn, depressed or isolated. These emotions reduce the individuals self-esteem as they start to develop feeling of frustration and uselessness. The individuals behaviour may change as they vent their frustrations with acts of elicit or even violence.An individual, who is born adept or lose their hearing while they are young, may well hav e built their own society in the Deft Community based on communication through sign language. just someone who has lived in the hearing company for most of their life, then loses their hearing in later life, may feel they have no place where they can scoff in.some individuals who have not have the required support to communicate in effect may become indifferent to others. They may begin to feel that there is no point in trying to express themselves, their needs or their views, when no one appears to be listening or attempting to understand them.Unsupported communication needs can result in the individual universeness denied their rights. As a society, if we deny an individual their rights in life we are in effect abusing that individual.2.2Contribute to identifying the communication methods or aids that volunteer best event individual.AnswerAt my day concenter I contribute to aiding the communication needs of my service users byCultural needs dietetical needs of a number o f service users are varied so it is essential that those who have special dietary needs are meet to help maintained and help them stay healthy example. Diabetic not precondition too much sugar or sweet, or those with hypertension watch the amount of flavour intake in their diet place and cultural norms of using the left hand is frown up on.Religious needsEnsures those who practice their faith are given the opportunity to engage in such practice on a every week basic. By providing this service to them.One varlet profileIndicate the individual like and preferences and what is important to the individual and how best to meet their needs.Body languageThrough developing a working relationship with an individual I am able to understand a number of cues with indicate what or how they are feeling through, facial expression, gestures that indicate that the individual is upset annoyed or confused example when an individual look at family photos they want to talk or visit their love ones. Key working thought working with the individual and family to have person centre approaches. Which entails their hope dreams and aspiration. verbiage barrier ensuring the individual have someone to help impart their language needs if their first language is not English. good aidsEnsuring individual have the retrieve code to hearing aid, optician to provide them with aiding with visual needs to improved their communication needs. public lecture books,and large printed and Bridle books and other technical foul aids to help with their communication needs through partnership work with ingenious blind society who provide cartridge to informed and update service users and their family on the latest aids that would best subject their needs.Monthly magazine leafletratting and updating service users on all the activities that has taken place and will be happening at the centre. By winning photos of all the various events we are change service user are seeing hearing and reading all that is taking place in the day centre. Example who celebrated their birth day, what events will be happing inside and outside of the centre and pictures of who attended. board boardService user are able to see and read about events and aimed information that is of interest to them or others they can selld with.Informing service users furnish service users with Information and Advice as to where and how to obtain information on other go and community resources they can get admission price to.Staff meetingReport and shared concerned information that has been disshut or observation about service user that will benefit or aid their communication needs2.3Explain how and when to access information and support about identifying and addressing specific communication needs.OR1.1What is communication?Communication is the giving and receiving of information. It is the foundation of what we do in everyday life. What we say, how we say it and what we do communicates a multitude of message s that are given and reliable consciously and subconsciously by using different communication methods. People communicate with you because they have something they want you to know or something they want you to tell them. We communicate to share information and ideas. The key point to cerebrate is that everyone is different. We all think differently and communicate in different ways. The people you are supporting will communicate because they are motivated by what they need2.2 examine a range of communication methods and styles that could help meet an individuals communication needs, wishes and preferences There are lots of different Ways to communicate. We use all of our five senses to communicate and receive information Visual seeingAuditory hearingOlfactory smellingKinaesthetic feeling gustative tastingVerbal communicationVocabulary, words and different languagesTone of voice tip (for example, high or lowNon-verbal communicationEye contactSigns, symbols or pictures music al compositionUsing objectsTouchPhysical gesturesBody language and emotionsLip reading fare barriers to effective communicationHere are some of the different barriers to consider centripetal impairment (for example, deafness, blindness or both) g spillageiness (for example, speaking different languages or poor English)Religion (for example, men not permitted to support fe manfuls with personal care)Health issues (for example, mental ill health like Dementia)Background disturbance (for example, radio, television system, other people, machines)Emotions (for example, difficulty in being able to listen to others)Stress (for example, impuissance to recognise what is happening)Strong accents (for example, from a different part of England that you find difficult to understand) specialist communication techniques (for example, sign language is used) disfavour (for example, allowing your beliefs to pre judge a situation)Be alive(predicate) of ways to reduce barriers to effective communica tion comprehend qualifyingHearing loss is an invisible disability, so it can become a big communication barrier. Hearing impaired people have to brook very hard to pick up information in stages and written information. help that can help these people are hearing aids, sign language, lip reading, loop systems, interpreters. It is important to limit background dissension to avoid distraction. You should always make sure they can see you clearly and specially your face as they may be able to lip read. They may also use sign language which you may need to consider learning if you will be working together regularly.Loss of SightThis can make a person extremely disorientated if they are in a strange place or they lose their glasses. When supporting a person who is blind or has limited visibility, verbal communication join ons in importance. Always check the individual can hear you clearly. It may be appropriate to use touch to reassure them of your presence. You might need to expl ain things in more detail because they are unable to see your expressions and body expressionLanguage Barriers and AccentsIt can be difficult to communicate with a person who does not speak English, you may need to use picture boards, actions or an interpreter so you can communicate appropriately. Dementia and aweWhen supporting someone with Dementia be aware that even basic forms of communication may be difficult for them to understand and interpret. Use short sentences. Use names rather than he or she. evacuate open ended questions. Use closed questions, for example, rather than say what would you like? say would you like this or that?DysphasicThese individuals have ordinarily had a stroke and may get very frustrated when trying to communicate. A speech therapist may be involved with their support and may be able to suggest ways of making things easier. Physical DisabilitiesIndividuals may have had accidents which have changed their abilities. Some people will have previously had no disabilities and others will have always had disabilities. Some people with physical disabilities may have difficulty speaking, for example, people who may have had strokes or conditions like cerebral palsy. Others with physical disabilities may be able to communicate perfectly well in speech. You should never make judgements about individuals capabilities in any way and dont sink everyone is different.Cultural DifferencesCommonly used gestures can sometimes have different meanings in other cultures. Familiarise yourself with the cultures of those you are condole with for so you are able to treat them with respect. In some cultures, men and women are not allowed to speak to each other if they are not known to each other and this could present difficulties when trying to provide care and support. A female may not want a male carer and a male may not want a female carerThe milieuConsider the type of environment in which you are working. Is there lots of noise around you. Ca n the noise be reduced or removed altogether. ar other people making too much noise and preventing you from communicating with an individual. In an individuals home, you may find pets or other distractions like the television being on too loud. You should also make sure that people who have particular aids to help them communicate are using these, for example hearing aids and glasses. It can often be difficult to concentrate on a conversation if the individual needs to go to the toilet. Always check the individual is comfortable. faith / Self EsteemIf an individual lacks trust and / or self esteem, they may find it difficult to express themselves. Lots of exertion and encouragement is needed as well as regular praise to increase their confidence and the way they feel about themselves1.5Be aware of sources of information and support or serve to enable moreeffective communication There will be lots of different types of support and run that can help you and the individuals you su pport to improve your communication skills. Some of these services are TranslatorsInterpreters, sign language and lip speakersSpeech and language specialistsAdvocacy services